Informant Knowledge Base

Informant product edition tours

• Enhanced edition
• Elite edition
• Enterprise edition

Learn how to use Informant

• Quick tips
• The Informant Help Center

Informant feature tours

• Evidence Manager
• Dispatch Monitor
• MediaPlus
• Pennsylvania Search Warrants
• Pennsylvania Non-Traffic Citations
• NIBRS
• E-Citation Interface
• LEJIS
• OnPatrol
• FindIt

Working with our support team

• How to locate and send Informant error logs
• How to connect to a ScreenConnect session for remote support
• How to collect and send Windows event logs
• How to take a screenshot
• How to securely send files to our support team
• How to connect to the Informant Training Server

Configuring hardware used with Informant

• Setting up the Brother QL-820NWB label printer for Evidence Manager
• Setting up a barcode scanner for ID Card Reader / Evidence Manager
• Troubleshooting barcode scanner issues
• Pairing your Zebra printer with the QuickTicket Android app

Transitioning to NIBRS

• Frequently asked questions about NIBRS
• PA NIBRS certification process