Configuring hardware used with Informant

Learn how to configure external hardware, such as label printers and scanners, so that they can be used with Informant's features.

Setting up the Brother QL-820NWB label printer for Evidence Manager
The Brother QL-820NWB label printer is the officially supported label printer for use with Evidence Manager.  This article will guide you through the instal...
Setting up a barcode scanner for ID Card Reader / Evidence Manager
Unless you are using a specialized tablet with a built-in barcode scanner, you'll need to connect a barcode scanner with a cable or via a wireless Bluet...
Troubleshooting barcode scanner issues
This section discusses common barcode scanner issues and how to resolve them. My wireless Zebra/Symbol scanner beeps and the LED indicator light turns r...
Pairing your Zebra printer with the QuickTicket Android app
Before you can use the QuickTicket Android app to print tickets, you'll need to pair your Zebra printer with the phone and the app via Bluetooth. Pa...