Installing and updating Informant

Learn how to deploy Informant and keep your Informant software up-to-date.

Download Informant
Use this page to download the Informant installer. The installer is used both to install and update Informant. Download current version (3.32.14) | View...
What version of Informant am I running?
Sometimes you'll need to know what version of Informant you are running. For example, our Support Team may also request this information when working wi...
What edition of Informant do I have?
Since Informant offers several product editions, each with different features, you may need to know what edition you currently have. This is useful when com...
How many licenses do I have?
If you are looking to add more users to Informant, or you have been encountering problems due to your licenses getting used up when multiple users are logge...
Updating Informant
Follow this guide to update Informant when a new version is released or if you receive a patch version from our support team. To download the latest ver...
Installing Informant on another computer in your department
If you are already using Informant on one or more other computers and want to install Informant on another computer (PC, tablet, or laptop) in your departme...
Server migration checklist
If you want to move your Informant database to a new server, get in touch with us to set up a time to assist with migrating your Informant database and othe...
Whitelist third-party domains used by Informant products
If you or your IT requires whitelisting external domains (for example, if external network access is disabled by default) via a firewall or antivirus softwa...