If you or your IT requires whitelisting external domains (for example, if external network access is disabled by default) via a firewall or antivirus software, use the table below to whitelist the domains and ports needed for various Informant features to work properly.
| Domain | Ports | Needed for |
| downloads.informant-tech.com | 443 (HTTPS) | Software updates, including automatic client updates (coming soon) |
| licensing.informant.tech | 443 (HTTPS) | Informant licensing |
| docs.informant.tech | 443 (HTTPS) | Informant Help Center |
| rmq.informant.tech | 5671, 5672 | QuickTicket server role and mobile app |
| telemetry.informant.tech | 80 (HTTP) | Anonymized product telemetry data |
| api.geocod.io | 443 (HTTPS) | Informant's geocoding and address lookup features |
| lejis.pa.gov | 443 (HTTPS) | LEJIS |
| mail.itcorp.us | 587 (SMTP) | Email notifications sent from the Informant software |