When a customer purchases the Informant software or if they upgrade to a new edition, there will be new features that the customer will have access to. Some of these features are simply ready for use after being enabled, while other features may need additional steps before they're fully implemented and can be used by the customer.
Evidence Manager
The Evidence Manager will use and reflect the existing storage locations in your Informant system when you first set up the Evidence Manager. You can create and edit locations in the Evidence Manager, but these locations will need to be set up prior to opening the Evidence Manager the first time. If you do not have storage locations set up, you may receive an error when you try to open up the Evidence Manager for the first time.
To access the storage locations, you can go to Administration > Setup > Storage Locations.
E-Citation Interface
The E-Citation Interface is split up into two parts for implementation. The first half will be done by Informant, where we will connect to your department's server and install the feature and set up the configurations.
Once that step is completed, you or your IT department will need to contact TraCS, or TEG, and have them connect to your server so they can install the required software and services on their end.
There is one setting for the E-Citation Interface that TraCS will need to know to complete their setup. They will need to know what the "Incoming File Folder" is in the E-Citation Interface settings. This is the folder location where the citations will import into from TraCS.
The Informant representative will inform you or your IT department what your Incoming File Folder is, but if you need to find or look for it again, you can find it by going to Administration > Setup > Add-ons > E-Citation Interface.
LEJIS Interface
There are a couple of additional steps that need to be completed during implementation before you can begin using LEJIS.
LEJIS Certificate
The LEJIS Interface will require a LEJIS Certificate to be installed during the implementation. It is recommended to acquire the certificate prior to the implementation so it can be installed during the implementation. However, not having a certificate at the time will not prevent us from being able to implement the feature, we will be able to go back and install the certificate at a later time, if needed.
An Informant representative will notify you about these pre-requisites before the scheduled implementation date, but you can view the links below for instructions on how to acquire a LEJIS Certificate for reference. There are also instructions on how to install the certificate, but you may also contact Informant for assistance with the installation.
How to get and install a LEJIS Certificate
How to configure a new LEJIS Certificate in Informant's LEJIS Interface
JNET User ID
Every user must have a JNET User ID assigned to their User Account in Informant before using LEJIS. A user who does not have an ID will not be able to search for any records with LEJIS. Typically, this may already be done but if you do not have a JNET User ID assigned, you can enter the ID in your User Account settings.
To access the User Account settings, you can go to Administration > Update > User Accounts > Click on a user > Edit User.