This guide will assist you if you've purchased data migration to migrate your Metro Visual Alert data to Informant. To learn more about the data process overall, see Data migration process overview.


What files are needed for a Metro Visual Alert migration?


For a successful migration from Metro Visual Alert, we'll need the following files:


  • A backup copy (.bak file) of the "enterprise" database located on your department's SQL Server instance.


You or your IT can then upload this file to us via our secure file upload page: How to securely send files to our support team


Note: We currently only offer data migration services for Metro Visual Alert Version 2. If you are still on Version 1, contact the Metro support team about upgrading to Version 2 first.


What's migrated from Metro Visual Alert?


The following data is migrated from cNet to Informant:


  • Administration
    • Agency information
    • Selection lists
    • Street names
    • Offense definitions
    • Storage locations
    • Ticket violations
  • Records
    • Personnel records
    • Person records
      • Identity
      • Address
      • Description
    • Business records
      • Detail
      • Address
    • Property records
      • Detail
      • Drug Information
      • Chain of Custody
    • Vehicle records
    • Location records
    • Complaint records
    • Incident records
      • Activities
      • Supplements
      • Associates
      • Victims
      • Suspects
      • Arrests
      • Allegation (Criminal Complaint/Juvenile Allegation)
      • Properties
      • Vehicles
      • Attachments
    • Citation records
    • Ticket records
    • Warrant records
    • Forms Manager
      • PA Search Warrant Applications