This guide will assist you if you've purchased data migration services to migrate your Metro Visual Alert data to Informant. To learn more about the data process overall, see Data migration process overview.
What files are needed for a Metro Visual Alert migration?
For a successful migration from Metro Visual Alert, we'll need the following files:
- A backup copy (.bak file) of the "enterprise" database located on the SQL Server instance that hosts your Metro Visual Alert database.
You or your IT can then upload this file to us via our secure file upload page: How to securely send files to our support team
Note: We currently only offer data migration services for Metro Visual Alert Version 2. If you are still on Version 1, contact the Metro support team about upgrading to Version 2 first.
What's migrated from Metro Visual Alert?
The following data is migrated from Metro Visual Alert to Informant:
| Administration | Master index | Other | Attachments |
| Agency information | Person records | Personnel records | Incident records |
| Selection lists | Business records | Complaint records | |
| Street names | Property records | Incident records | |
| Offense definitions | Vehicle records | Citation records | |
| Ticket violations | Location records | Ticket records | |
| Storage locations | Warrant records | ||
| Allegation data | |||
| Chain of custody/evidence tracking | |||
| PA Search Warrant Applications |